Privacy Policy

Mountain West Vinyl Products ("Mountain West," "we," "us") manufactures vinyl fence in the United States and connects homeowners with independent local fence professionals who install it. This policy explains what information we collect through this website, how we use it, and the choices you have. Our mailing address is PO Box 276, Logan, UT 84323 and you can reach us through our contact page.

We collect information you enter into forms on this site. Depending on the form, that may include:

• Find a Pro requests: your name, email, phone number, project address or ZIP code, and details about the fence you're planning (style, approximate length, timeline).
• Contact form: your name, email, and the content of your message.
• Warranty registration: your name, contact information, installation address, purchase and installation dates, product details, and your installing dealer.
• Dealer applications: business name, contact person, business address, service area, and other information relevant to evaluating a dealer relationship.

We do not collect payment information on this website. Purchases are made through your local dealer.

Like most websites, ours automatically records limited technical information when you visit — your IP address, browser and device type, referring page, the pages you view, and the dates and times of your visits. We and our analytics providers use cookies and similar technologies to gather this. It helps us understand which pages are useful and keep the site working properly.

• To route your Find a Pro request to one qualified local dealer and follow up on your project.
• To answer your questions and respond to messages.
• To register and administer your product warranty.
• To evaluate dealer applications and manage our dealer network.
• To improve our website, products, and customer service.
• To send you information about our products where you have asked us to, or where permitted by law. You can opt out of marketing messages at any time.
• To comply with legal obligations and enforce our terms.

We do not sell your personal information. We share it only in these situations:

• With independent local dealers. This is the most important one to understand: when you submit a Find a Pro request or register a warranty, we share your contact and project information with the local fence professional assigned to your area so they can reach out, measure, and quote. These dealers are independent businesses, not employees of Mountain West, and they handle your information under their own practices.
• With service providers. Companies that host our website, deliver our email, or provide analytics on our behalf, limited to what they need to do that work.
• For legal reasons. When required by law, subpoena, or to protect our rights, property, or the safety of others.
• In a business transfer. If Mountain West is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction.

You can control cookies through your browser settings — most browsers let you refuse or delete them. Blocking cookies may affect how parts of this site function. If we use advertising or remarketing pixels, they are disclosed here and you may opt out through your browser or the applicable ad platform's settings.

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, or opt out of certain processing. To make a request, fill out a contact us form and note that it is a privacy request. We will verify your identity before acting and respond within the time period required by applicable law. We will not discriminate against you for exercising these rights.

This website is intended for adults planning a fence project. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

We use reasonable administrative and technical safeguards to protect the information we collect, but no method of transmission or storage is completely secure. We keep information for as long as needed to serve your project, honor your warranty, and meet our legal and recordkeeping obligations — warranty records, in particular, are retained for the life of the warranty.

Our site links to third-party sites such as the American Fence Association and ASTM International. We are not responsible for their content or privacy practices. Please review their policies directly.

We may update this policy as our business or the law changes. When we do, we will revise the "Last updated" date above. Material changes will be noted more prominently on this page.